Privacy Policy

Privacy Policy

At Circuit City Store UK, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or make a purchase from us.

1. Information We Collect

We collect various types of information to provide and improve our services to you, including:

  • Personal Information: When you make a purchase or create an account, we collect information such as your name, email address, shipping address, phone number, and payment details.
  • Technical Information: We collect information about your device, browser type, IP address, and operating system when you visit our website.
  • Usage Information: We collect information about your interactions with our website, including pages visited, links clicked, and items viewed or added to your cart.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to collect information about your browsing behaviour and preferences.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Order Processing: To process and fulfill your orders, including sending order confirmations, shipping notifications, and invoices.
  • Customer Service: To provide customer support, respond to your inquiries, and address any issues you may have.
  • Personalization: To personalize your shopping experience, including recommending products and offering tailored promotions.
  • Marketing: To send you promotional emails, newsletters, and other communications about our products, services, and special offers. You can opt out of receiving marketing communications at any time.
  • Improvement: To analyze website usage and improve our website, products, and services.
  • Security: To protect our website and your information from fraud, unauthorized access, and other security threats.

3. Sharing Your Information

We may share your information with third parties in the following circumstances:

  • Service Providers: We share your information with third-party service providers who assist us with various functions, such as payment processing, shipping, and marketing.
  • Business Transfers: If we undergo a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
  • Legal Requirements: We may disclose your information if required by law or to protect our rights, property, or safety.

4. Your Rights and Choices

You have certain rights regarding your personal information, including:

  • Access and Correction: You can access and update your personal information by logging into your account or contacting us.
  • Deletion: You can request the deletion of your personal information, subject to certain legal exceptions.
  • Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in the emails or contacting us directly.
  • Cookies: You can manage your cookie preferences through your browser settings.

5. Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete it promptly.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and updating the effective date. Your continued use of our website after any changes indicates your acceptance of the updated Privacy Policy.

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