FAQs
Frequently Asked Questions (FAQs)
Welcome to the Circuit City Store UK FAQ page. Here you’ll find answers to common questions about our products, services, and policies. If you don’t find the information you’re looking for, please feel free to contact us directly.
1. What products do you offer?
We offer a wide range of electronics, laptops, smartphones, audio equipment, kitchen appliances, and more. Explore our product categories to find what you need.
2. How can I place an order?
To place an order, simply browse our website, add your desired items to the cart, and proceed to checkout. Follow the on-screen instructions to complete your purchase.
3. What payment methods do you accept?
We accept various payment methods including Visa, MasterCard, American Express, PayPal, and bank transfers. For more details, visit our Payment Information page.
4. Do you offer international shipping?
Currently, we ship within the UK and to select international locations. Please check our Shipping Policy for more information on available shipping destinations and rates.
5. What is your return policy?
We offer a 30-day return policy on most items. If you’re not satisfied with your purchase, you can return it for a refund or exchange. Please refer to our Return Policy for detailed instructions.
6. How can I track my order?
Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your order on our Order Tracking page.
7. What should I do if I receive a damaged or defective item?
If you receive a damaged or defective item, please contact our customer service team immediately at circuitcityuk@gmail.com
8. How can I contact customer support?
Our customer support team is available to assist you with any inquiries. You can reach us via email at circuitcityuk@gmail.com
9. Do you offer warranties on your products?
Yes, we offer warranties on most of our products. The warranty period varies depending on the product. For specific warranty information, please visit our Warranty Information page or check the product details.
10. Are there any promotions or discounts available?
We regularly offer promotions and discounts on various products. To stay updated on our latest deals, sign up for our newsletter and follow us on social media.
11. Can I cancel or modify my order after it’s been placed?
If you need to cancel or modify your order, please contact our customer service team as soon as possible. We will do our best to accommodate your request. However, if the order has already been processed or shipped, we may not be able to make changes.
12. Do you have a physical store location?
Currently, we operate as an online store only. All orders and customer service inquiries are handled through our website.
13. How can I provide feedback about my experience?
We value your feedback and would love to hear about your experience.